SOS Operations Coordinator

Job Description:

The SOS Operations Coordinator is responsible for leading and maintaining uninterrupted flow through the SOS manufacturing process starting with quotation and procurement through final production completion and delivery coordination.This role provides operational leadership across estimating, procurement, planning, programming, tooling, production, quality, and materials functions to ensure priority work progresses efficiently through the organization with minimal interruption or delay.The position is responsible for coordinating manufacturing readiness, resolving operational constraints, supporting customer and program priorities, and maintaining real-time production visibility through ERP/MRP systems.The SOS Operations Coordinator also oversees account management activities related to Dash 8 afterspanet and internal program support to ensure alignment between customer requirements, operational priorities, and manufacturing execution. Key Responsibilities:Operational Flow Management:Lead and coordinate uninterrupted SOS workflow across all operational departmentsIdentify and remove manufacturing constraints impacting throughput, delivery, or production continuityCoordinate priorities between production, planning, procurement, tooling, quality, programming, and materialsEnsure manufacturing readiness prior to production release ERP/MRP & System Control:Maintain accurate production visibility and transaction integrity within ERP/MRP systemsMonitor job status, shortages, routing accuracy, and production prioritiesSupport operational decision-making through production analysis and reporting Procurement & Estimating Support:Coordinate critical material shortages and procurement prioritiesSupport estimating review and manufacturing feasibility assessmentsEnsure alignment between quoted requirements and operational capability Customer & Program Coordination: Support operational alignment for Dash 8 afterspanet and internal program requirementsCoordinate customer priority communication and escalation activitiesEnsure program requirements are effectively translated into operational execution Additional Responsibilities:Support cross-functional collaboration and operational accountability throughout the organizationDrive continuous improvement initiatives focused on lead time reduction, throughput improvement, and process reliability Qualifications & Experience:Post-secondary education in Operations Management, Manufacturing, Supply Chain, Engineering, Business, or a related field is preferredMinimum 5 years of progressive experience in a manufacturing, aerospace, or operations environmentDemonstrated experience coordinating cross-functional manufacturing operations including planning, procurement, production, quality, and materialsExperience working within an ERP/MRP-driven manufacturing environment, with strong understanding of production transactions, routings, scheduling, and inventory controlExperience supporting customer programs, afterspanet operations, or complex manufacturing projects in a high-priority production environmentStrong understanding of manufacturing workflows, production readiness, and operational constraint managementKnowledge of aerospace manufacturing processes, quality systems, and regulatory requirements is considered an assetStrong analytical, organizational, and problem-solving skills with the ability to manage competing priorities in a fast-paced environmentExcellent communication and interpersonal skills with the ability to coordinate effectively across multiple departments and customer groupsProficient in Microsoft Office applications and manufacturing reporting systems

Job Ident #: 2237

Company Details

De Havilland Canada

123 Garratt Blvd
Toronto, Ontario M3K 1Y5 Canada
dehavilland.com

Throughout an impressive 75-year history of producing various models of aircraft in Canada and for the world, De Havilland has always proudly been known for its adaptability and dependability. Being responsible for creating some 3,500 aircraft—includ...

Supported Manufacturers:
De Havilland

Supported Models:
Dash 8-400

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Job Info

Location

Calgary, Alberta, Canada

Type

Permanent

Company Details

De Havilland Canada

123 Garratt Blvd
Toronto, Ontario M3K 1Y5 Canada
dehavilland.com