Position Summary
Paisly powers the technology behind seamless travel selling. Our platform enables brands to offer customers a full suite of travel products, including hotels, cars, activities, vacation rentals, cruises, travel bags and bundled packages, through one cohesive booking experience. Were reimagining what it means to shop for and manage travel, and we’re looking for a Product Designer with a passion for solving real customer challenges through thoughtful design and user research.
The ideal candidate is an effective communicator whose personal values match JetBlue’s values of Safety, Caring, Integrity, Passion and Fun.
Essential Responsibilities
- Design intuitive, accessible user interfaces for customer-facing booking journeys across a variety of travel products (hotels, cruises, cars, etc.)
- Conduct user research activities such as interviews, usability tests, surveys and data analysis to inform design decisions.
- Create wireframes, mockups, prototypes and interaction flows using tools like Figma.
- Attend meetings with cross-functional teams, stakeholders and support teams to gather firsthand information about customer behavior and business needs.
- Collaborate cross-functionally with product, engineering and brand teams to ensure designs align with user needs and business goals.
- Apply insights from qualitative and quantitative research to drive continuous improvement.
- Participate in Agile ceremonies and manage design tasks using project tracking tools like Jira.
- Ensure consistency across products by contributing to and evolving design system components.
- Document and share design rationale and research findings with stakeholders.
- Other complex duties and responsibilities as assigned.
