As an Operations Supervisor, here is what you’ll be doing at the core, day to day.
•    Responsibility for daily and overall operations of the aircraft maintenance department, to include: safety, schedules, personnel and quality. 

•    Encourage and promote a safe work environment by supervising a safety/security program which includes operation of support equipment, aircraft systems, and general housekeeping; perform safety/security audits and address discrepancies.

•    Responsible for coordinating unscheduled aircraft maintenance and work performed on site or at another fixed location.

•    Supervise the performance of maintenance and ensure work is performed in accordance with Repair Station Manual, Quality Manual, Site Operating Procedures and FARs.

•    Perform supervisory responsibilities for assigned employees and area(s), which include but not limited to:

o    Time keeping - ensure employee hours are accurate, track attendance, approve timecards, time off requests
o    Performance management
o    Identify opportunities for professional development and training
o    Support and make personnel decisions around hiring, disciplinary issues, salary adjustments 
o    Administer team related policies & procedures.

•    May be required to support UMT, including, for example, coordination of tooling and parts, scheduling personnel, and aircraft return-to-service.

•    Coordinate technical shop floor issues, such as: engineering, specialized tooling requirements, etc.

•    Facilitate meetings with all departments & shops.

•    Identify and communicate best practices & champion continuous improvement initiatives.

•    Customer service mindset and approach with communications (verbal & written) and when needing to defuse situations with internal and external customers.

Here’s what is required to succeed as an Operations Supervisor.
•    Minimum of 3 years’ experience performing aircraft heavy/line maintenance.
•    Minimum of 2 years leadership / supervisory / lead experience – preferably within aircraft maintenance.
•    Possess an A&P license or otherwise appropriately certificated under FAR part 65.
•    Working knowledge of applicable Federal Aviation Regulations, for example: part 91, 121, 135, and 145
•    Working knowledge of aircraft maintenance inspection programs for jet aircraft
•    Working knowledge of Environmental, Health & Safety rules and regulations as they apply to workplace, safety and environmental aspects of aircraft maintenance operations.
•    You have planning and organization skills necessary to plan, prioritize and coordinate workload of assigned employees within a multiple project setting.
•    Intermediate computer skills: Word, Excel, PowerPoint, Outlook, and web-based applications used to manage the maintenance work.
•    Associate or bachelor’s degree is preferred.
•    Experience in project management is preferred.
•    Working knowledge of ISO/OHSAS management system and resources is preferred.
•    Must be comfortable with shift work; we are a 24/7 operation with 12-hour shifts which include days, nights, and weekends. 

Join us…here’s the why.
As an Operations Supervisor, do you want to make contributions with top leaders & customers in the industry?  Do you enjoy working on commercial aircraft, growing professionally and being part of a team passionate about CRJs? If yes, you’ve landed at the right place. 

We provide robust benefits for you & your family, as well as career growth.