• Define, prioritize, and manage the initiatives and optimization backlog for app
• Work with internal stakeholders (ancillaries, UX, analytics, content, loyalty, other) and IT to deliver improvements and new functionalities
• Ensure app platform is conversion-optimized, fast, accessible, and scalable
• In collaboration with the Sr. Product Owner for web, own and manage the relationship with our digital experimentation partner (external), driving the A/B testing roadmap and prioritizing experiments. Use test insights to inform and implement high-impact features and UX improvements.
• Incorporate AI features with focus in personalization, into product roadmap
• Ensure seamless and omnichannel experience by working closely with Sr. Product Owner for Web
• Collaborate with the Digital Campaign & Content Managers to ensure that the website is functional and ready during key campaign periods.
• Lead mobile-specific innovations, including push messaging, offline capabilities, and personalization
• KPIs monitoring and analysis
To be successful, we believe you have:
• 8+ years of experience in product ownership or digital product management, with a strong focus on digital platforms
• Proven track record of driving conversion optimization, user experience improvements, and commercial outcomes in eCommerce environments
• Experience working with cross-functional teams (e.g., UX/UI, developers, data analysts, marketing) in agile/Lean settings
• Hands-on experience with A/B testing and experimentation frameworks, using data to inform product decisions
• Strong understanding of customer journeys, digital sales funnels, and performance metrics (e.g., CVR, AOV, traffic sources)
• Strong in collaborating with external vendors or tech partners to deliver product improvements
• Experienced in agile ways of working and iterative delivery
• Solid knowledge of Lean and Agile project management methodologies (e.g., Scrum, Kanban)
• Proficient in tools such as JIRA, Miro, or similar platforms for project and product management
• Excellent communication skills in English, both written and verbal
• Experience working in or with airlines, travel, or other high-transaction-volume industries is a strong plus
As a person you bring a positive, high-energy attitude with strong teamwork and well-developed soft skills. Takes full ownership of tasks and projects, showing determination and persistence — not accepting “no” as an answer when driving results. Thinks outside the box, consistently seeking creative solutions and workarounds to overcome challenges and deliver on both team and SAS goals.